High Performance SAP transformation.
End-to-end SAP support, AMS, advisory, integration and optimization for global enterprises.
Enterprise SAP services built for performance and transformation.
Helping enterprises optimize, modernize, and scale their SAP landscapes.
SAP S/4HANA Support
- Challenge
- Post-go-live instability, performance issues, hypercare gaps and Fiori adoption issues — plus full functional and technical ownership across modules.
- Workflow
- Hypercare → steady-state · S/4 monitoring · Fiori support · Basis, security, ABAP and FI/CO/MM/SD/PP/HCM coverage.
- Outcomes
- Stable steady-state Fewer P1 incidents Single accountable team
SAP AMS & Managed Services
- Challenge
- Fragmented support, missed SLAs, ageing tickets and weak ownership across the SAP landscape.
- Workflow
- Dedicated AMS pods · ITSM integration · SLA framework · weekly governance cadence.
- Outcomes
- SLA compliance > 99% Backlog reduced 40–60% Predictable run-cost
SAP Advisory
- Challenge
- Unclear roadmap, architecture trade-offs and operating-model decisions across the SAP transformation journey.
- Workflow
- Senior advisory · roadmap & architecture reviews · operating-model design · transformation guidance.
- Outcomes
- Clear roadmap Confident decisions Right-sized operating model
SAP Integration & Middleware
- Challenge
- Failed interfaces, observability gaps across SAP CPI, PI/PO and external systems.
- Workflow
- Interface monitoring · proactive alerting · message reprocessing · root-cause loops.
- Outcomes
- Higher interface uptime Reduced data gaps Cleaner integrations
SAP Enhancement & Optimization
- Challenge
- Tech debt, sluggish processes and underused SAP capability across the landscape.
- Workflow
- Continuous backlog · enhancement sprints · automation candidates · KPI tracking.
- Outcomes
- Lower TCO Higher process efficiency Measurable ROI
SAP BTP & ABAP Services
- Challenge
- Need for custom extensions, clean-core builds and side-by-side innovation without disrupting the core SAP landscape.
- Workflow
- BTP architecture · ABAP development · clean-core extensions · side-by-side apps · CI/CD for SAP.
- Outcomes
- Clean-core compliance Faster innovation cycles Future-proof extensions
A structured framework for enterprise SAP delivery.
Delivery Models
- Flexible SAP support delivery aligned to enterprise operational needs.
- Scalable engagement models with structured governance approach.
- Global delivery and operations coordination with responsive support workflows.
SAP Operations & Optimization
- Proactive SAP support focused on operational stability and continuity.
- Functional, technical, and integration support across SAP environments.
- Continuous optimization to improve performance and efficiency.
SLA & Support Governance
- Structured support processes with clear escalation management.
- Service visibility through operational reporting and performance tracking.
- Governance-led delivery focused on accountability and continuous improvement.
Our SAP Delivery Methodology
A structured approach for scalable SAP transformation, integration and support delivery.
Operational outcomes that drive enterprise performance.
Reduced SAP downtime
Minimize disruptions and keep business processes running smoothly.
Faster incident resolution
Identify, diagnose, and resolve issues quickly to reduce business impact.
Improved SAP system reliability
Ensure stable and reliable SAP operations for consistent business performance.
Lower SAP operational costs
Optimize resources and reduce operational overhead to lower costs.
Better operational visibility
Gain real-time insights to support smarter decisions and continuous improvement.
Optimized SAP performance
Fine-tune systems and processes to maximize efficiency and speed.
Enhanced business continuity
Strengthen resilience and maintain critical operations under any circumstances.
Need a partner for your SAP landscape?
Syneris Global designs the right engagement model for your operational reality — from focused support pods to full AMS programs.